Thomas Cook Update

On Monday 23rd September, Thomas Cook went into liquidation, further to our blog yesterday.

For those still on a Thomas Cook holiday the return flight will be via another airline where there is space to take passengers or a CAA repatriation flight. The costs will all be covered by the CAA.

Thomas Cook – Next Steps

  • 1.       Continue with your holiday.
  • 2.       Check the CAA website- link- for information about return flights.
  • 3.       Don’t go to the airport for information until flight details are published on the CAA website.
  • 4.       Travel to the airport at least 3 hours before the flight.
  • 5.       Keep all receipts.

Thomas Cook – Make a Claim

Got to the ATOL   to claim if you are still abroad.

If you have made a future booking, do not go to the UK airport- there will be no flights. Again make a claim for future bookings

Thomas Cook- Compensation Advice

  • 1.       If covered by Atol, you should have an Atol certificate issued with the payment.
  • 2.       Claim on travel insurance if not Atol protected
  • 3.       Claim on card issuer- some non-flight booking may be covered by ABTA


The views expressed in this article are not to be construed as personal advice. You should contact a qualified and ideally regulated adviser in order to obtain up to date personal advice with regard to your own personal circumstances. If you do not then you are acting under your own authority and deemed “execution only”. The author does not accept any liability for people acting without personalised advice, who base a decision on views expressed in this generic article. Where this article is dated then it is based on legislation as of the date. Legislation changes but articles are rarely updated, although sometimes a new article is written; so, please check for later articles or changes in legislation on official government websites, as this article should not be relied on in isolation.

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